The Moonlight Hour

It's not unusual at any time for city streets to be crowded, noisy, and full of people in too much of a hurry for civility, but in the Iron Age this is especially true. A person could resort to such judicious responses as blogging, making rude faces, and other instances of patriotic civil disobedience--but getting away from it all is also, occasionally, the best option. An instance of the latter occurred once upon a late winter day when Emma, the protagonist of this tale, had had enough of being harassed, bumped into, and shouted at for the time being, and ducked in from the sidewalk to the Moon and Stars Cafe just in time to avoid being run over by a mother with a stroller and a cell phone.

Respite, of course, is a relative term, especially when you're talking coffeehouses. You are probably imagining Emma ordering a latte and collapsing into the nearest open chair to catch her breath as an antidote to the zeitgeist, but that won't do. No. In fact, she did walk up to the counter, and she did order a mocha. And given no other choice, she might have taken the nearest seat, which is what she did most of the time, despite the fact that the cafe itself was a breeding ground for wanna-be-world rulers and the poorer class of law students. (In a totalitarian age, the government left nothing to chance, not even espresso.)

Today, however, she glanced at the back corner, in which, always without warning but often enough to make it worthwhile, the outline of a slim doorway, invisible to the casual observer, would on rare occasions appear. Emma was aware that she was in full view of the cafe's patrons as she walked up to the door and said the secret word (it was "chocolate," but she never said this aloud), but she also knew that no one else, for reasons that remained a bit cloudy, ever followed her. As soon as she passed through, the door closed behind her, and the noise of the cafe was instantly shut out. She was now in a dark tower with a faintly luminous staircase that rose before her, first in a smooth spiral, and later in exuberant zig-zags as it neared the top. This she began to climb, with a tight grip on her mocha.

The tower had windows that opened onto a velvety black sky pierced with stars. There was also moonlight, so that finding her feet was not a problem. Despite the steepness of the climb, and the distance, she was never out of breath when she reached the top. At the very end, the stairs broke free of the tower entirely, with a doorway on the left leading to a small platform and another short hop of steps, broad but crystal-clear, so that one saw through them entirely. At the top of these steps, like a cardboard cutout at a fun fair, hung the moon. There was actually a bit of a jump at the end, but one always landed smoothly, gliding onto a window seat perched on the very edge of la luna, behind which was a small room with a table and two chairs (in case of inclement space weather, though it had never yet been necessary to use it).

Michael was already there, as usual. He occasionally brought his own cup of coffee, but more often it was a beer. They had sat that way, feet dangling into space (and an occasional passing cloud) numerous times over the years. There had never been a time when she had arrived and not found him there. They never talked much about their respective ways of getting there or how it was even possible. It very obviously was possible, so that was that. (When she had told him that her access was via a hidden staircase from a coffeehouse, he had grimaced a little and said his route involved "Kind of a wormhole." He hadn't seemed to want to say more.) In fact, their conversation was usually interspersed with large gaps of silence, for who, faced with such a prospect before them, would want to waste time in talk. And what, in fact, was there to say?

Below them is the earth, resplendent in blue and green. It has the appearance of a cartoon earth, or earth as seen in a child's picture book, with landmarks such as the Eiffel Tower, the Great Wall, and the Golden Gate Bridge clearly visible, as are the occasional toy airplane or ocean liner passing into view. Despite dominating the foreground, the globe as a whole is somehow comically foreshortened, so that everything appears much closer together than it actually is, entire countries taking up no more room than a large park. Aside from that, stars twinkle all around them, and they are occasionally treated to the sight of a passing comet or a planet hoving into view.

It was not as if a visit to the moon made one forget anything. With the earth so insistently present, it would have been impossible to forget anything no matter how hard one tried. But the distance gave one perspective, the quiet was a relief, and it was a heady experience to find oneself sitting companionably on the edge of the moon with such an entertaining panorama on offer. Even the mocha tasted better there, Emma's opinion being that the altitude cleared her sinuses. And it was not quite true to say that space was completely silent. At times, there was a low-pitched humming and sometimes a faint sound of a high, distant voice, which reminded Emma of Dawn Upshaw singing Gorecki's Symphony of Sorrowful Songs.

Aside from the rareness of the occasion, the brevity of each visit also ensured that every moment counted. Half an hour? Forty-five minutes at most? Each visit was a jewel of such clarity and beauty that its memory was sustaining for months at a time. Breaking free of gravity for short periods was enough to help you get through tax season, the end of Daylight Saving Time, pap smears, and Vitamin D deficiencies in winter. You carried the view from that window seat around with you like a locket with an unfathomable secret folded deep inside.

Tonight, Michael looked at her, and she could tell by his brief but searching glance that he knew she had had a tiring day. But why ruin a nice evening by talking about it? She kicked her legs back and forth and watched a developing supernova overhead; Michael sipped his beer and followed a wandering planet with his eyes. In the background, that angelic voice was singing, "Ah, ah, ah . . ." It was celestial relaxation at its best. It was also over with all too soon.

The upper end of Michael's wormhole suddenly yawned, like a cave opening, to their right. Michael and Emma both got up, standing at ease on a wispy but otherwise quite substantial cloud. "It's been real," Emma said. Michael smiled. "Till next time," he said, with a tip of his hand. And then he was walking away, disappearing into the mouth of his tunnel, which instantly dissolved. And here goes Emma, jumping lightly from the cloud and landing on the crystal stair, descending slowly, and climbing into the tower once again for the long walk down.

It's a thing she has often noticed, the different quality of the return trip. The closer one gets to the bottom the more one notices chips at the edge of the stairs and cracks in the walls of the tower that never seemed to be there on the way up. At the bottom of the tower, the stairs are worn; one notices a coffee stain and a bit of dust on a windowsill. Then the outline of a door appears, and you are somehow through it and back in the noisy environs of a crowded coffeehouse. No time seems to have passed while you were gone. Despite a sense of residual sadness, though, there is something else. The sunlight seems brighter than it was, and the aromas of freshly brewed coffee and baked croissants, which now come through with a sharp intensity since your sinuses are clear, are heavenly.

Emma takes her cup to the counter for a refill, sits down, and finds a newspaper someone has left behind. She unfolds the front page and scans the news of the day. "So the world is still here," she murmurs to herself. "And honestly, how glad I am. Even if it is the Iron Age."

This is the latest version of a story I've been writing for a number of years. Originally, it involved two children; then, a single child. This is the first time the story has featured two adults.

Ghost in the Machine

Do you ever have times when you feel you just can't get anything done? On such occasions, do you blame Mercury in retrograde, the weather, raging sunspots, or something else altogether? Whatever it is, the communication slow-down I've seen lately manifests itself in peculiar ways.

The two areas giving me the most trouble are emails and customer service. For example, I've been trying to make a change in my student loan terms since early November, and I'm beginning to think the people there are on the other side of the looking glass. First, I failed to get an important notification about my loan status, forcing me to seek the information out for myself. Then I got a customer service rep who gave me false information over the phone, just plain wrong. When I corrected her, our connection was suddenly cut off (I'm not going to say she hung up on me--all I know is that the line went dead). Since then, I've been waiting for a paper copy of a form that I requested and still haven't seen. Did the last rep I talked to really not understand that I wanted a paper form when I said, "Please mail one to me"?

I also had trouble getting my health insurance premium to post as "paid" when I used the company's online system, although that corrected itself shortly after I sent a message of complaint. Whether it would have corrected itself if I hadn't complained is more than I can say. Then there's the trouble I've had in finding out how a library in Australia got a copy of my dissertation, which is listed in their online catalog. This is a story that began months ago when I contacted ProQuest to ask whether I was due any royalties for sales. I knew the amount would be minimal, but I didn't fully understand how the system works, so I thought I'd better ask.

If Mercury really is in retrograde, he must be getting tired of back-peddling; I first contacted ProQuest with this question at the end of August. The person there told me my question about the number of copies sold would have to be researched and that the person who could do it was out. I was moderately surprised since I pictured ProQuest as somewhat bigger than a mom-and-pop operation, although I don't really know since I've never been there. Maybe it really is a small organization with a few people doing a lot of things; I've worked in places like that. However it is, I never got an answer to what I'm sure must be a very common question.

Last month, it occurred to me that I'd never heard back from them, so I tried again, and this time I got a quick response, but the person who emailed me said ProQuest had no record of any sales of my dissertation and that she didn't know who would have told me they could "research" the situation. She seemed to think that WorldCat (which merely lists libraries holding a particular work) was somehow to blame, and that I should be talking to them. I told her that WorldCat was just a giant catalog. I was a little surprised that ProQuest people wouldn't know about WorldCat . . . but the exchange was turning into sort of a "Who's on First?" conversation, so I thanked her and said I would contact the library in question at the University of Melbourne.

I contacted the library and asked them by what channel they had acquired my work, since ProQuest said they didn't make the sale; I asked if, by chance, what they actually have is the book version, published independently, even though their catalog lists ProQuest information. I didn't say they shouldn't have it (of course I want people to read my work), but naturally I'm curious as to how they obtained it--just trying to look out for my intellectual property. There's been no answer at all from them, though the email went out two weeks ago. Perhaps they haven't had time to look into it, but for me, it's a question I've been trying to get answered since July 22, when I first contacted my school about it. Is it such a difficult question that it can't be answered in a seven-month time frame?

Then there's the job application at UCLA. I went through the same automated process a couple of years ago with no technical issues that I know of. Having decided recently to reapply, I updated my materials and got everything in order except for one remaining letter of recommendation. This person readily agreed to write on my behalf and then suddenly dropped off the map, totally incommunicado; someone else offered to do it, and thence began a series of emails that have apparently disappeared either into the ether or a giant black hole.

I have applied, over the last couple of years, for jobs in 15 different states, all over the country, and this is one of the few times I've had direct contact with my references at the start of the process. If any of my potential employers had as much difficulty as I've had in communicating with references, it's no wonder I didn't get more interviews. (I'm not saying they did have trouble--I likely wouldn't have gotten calls on some of those jobs anyway--but if the part of the communication process that's visible to me is this fraught with difficulty, I have to wonder about the part that's not visible.) I'm sure I'll find a way to make this work, though it's been much more time-consuming than it ought to be.

There was a letter that I did get an answer to (so success, of sorts), from a government official, on a separate matter, which just arrived today--so that at least I know some channels of communication are open. It wasn't really a satisfactory response, but it wasn't the only avenue of inquiry I took, so it's not the last word. The only good upshot in this instance is at least getting a response, a commodity that seems to be hard to come by.

Mercury is the god of communications, so might as well blame him as anybody. He's definitely got the lead foot lately, but you know how busy he is. He's sly, too, so that you can never really tell what he's going to do. They even say he can walk through walls, though that's more than I know. I was reading about Einstein's theory of gravitational waves and the bending of space-time only today, so perhaps it has something to do with that. Maybe Mercury is, after all, a giant wave--though personifying him at least gives you someone more concrete to shake a fist at than a mere ghost in the machine. I'd take Mercury any day over a faceless bureaucrat, though who knows: maybe that's all he is.